WELL AI - CALORIE TRACKER PRIVACY POLICY

Effective Date: 29/01/2025

Vansh Shah ("we," "us," or "our") operates the Well AI - Calorie Tracker mobile application ("the App"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

Table of Contents

1. Information We Collect

1.1 Personal Information

User-Provided Data:

During onboarding and use of the App, you may provide:

  • Age, gender, height, weight, and health goals
  • Email address (if required for account recovery)

Health Data:

  • Food logs, calorie intake, and nutritional preferences

1.2 Automatically Collected Information

Usage Data:

  • Interactions with App features (e.g., food logging frequency, goal adjustments)
  • Crash reports and performance metrics

Device Information:

  • Device type (e.g., iPhone 14), operating system (iOS), IP address
  • Unique device identifiers

Image Data:

  • Photos of food items uploaded for calorie analysis (processed via Google Vision API)

2. How We Use Your Information

We use your data to:

  • Core Services:

    • Recognize food items and calculate nutritional data using Google Vision API and USDA database
    • Track your progress toward health goals
  • Improve the App:

    • Analyze usage patterns to enhance features and fix bugs
  • Legal Compliance:

    • Fulfill obligations under Indian laws (e.g., tax, consumer protection)
  • Communications:

    • Send service-related notifications (e.g., subscription updates)

3. Sharing Your Information

We share data only as necessary with:

Third-Party Service Providers:

  • Google Vision API: Processes food images for recognition
  • Firebase (Google): Stores user data securely and manages backend infrastructure
  • RevenueCat: Manages in-app subscriptions and payment status

Legal Requirements:

  • Disclose information if required by Indian law (e.g., court orders)

Business Transfers:

  • In the event of a merger, sale, or acquisition, user data may be transferred

4. Data Retention & Security

4.1 Retention Period

  • We retain your data until you delete your account or request deletion
  • Backups may persist for up to 60 days after deletion

4.2 Security Measures

  • Encryption: Data transmitted to/from the App is encrypted using SSL/TLS
  • Access Controls: Firebase databases restrict unauthorized access
  • Regular Audits: Third-party services (e.g., Google) undergo security certifications

5. Your Rights

Under Indian law, you have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete data via the App's profile settings
  • Deletion: Email svansh1111@gmail.com to delete your account and data
  • Withdraw Consent: Opt out of non-essential data processing

6. International Data Transfers

  • Your data may be processed outside India (e.g., Google servers in the U.S.)
  • We ensure third parties comply with data protection standards (e.g., Google's GDPR commitments)

7. Children's Privacy

  • The App is not intended for users under 13
  • If we discover a child under 13 has provided data, we will delete it promptly

8. Cookies & Tracking

  • The App does not use cookies or third-party trackers for advertising
  • Firebase Analytics collects anonymized usage data for performance monitoring

9. Changes to This Policy

  • We will notify users of material changes via email or in-App alerts
  • Continued use after updates constitutes acceptance

10. Grievance Officer

As required by the IT Act, 2000:

  • Name: Vansh Shah
  • Email: svansh1111@gmail.com
  • Phone: +91 99993 74994
  • Address: [Your Address in India]

Contact the Grievance Officer for questions, data requests, or complaints.

11. Contact Us

For privacy-related inquiries:

  • Vansh Shah
  • Email: svansh1111@gmail.com
  • Phone: +91 99993 74994
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